14kt WG Diamond Drop Necklace

July 1, 2025

I had such a great experience at Carroll’s Jewelers, and I have to give a special shoutout to Filiz—she’s honestly the best! Right from the start, Filiz made me feel like a priority. I came in with just an idea of a bracelet I’d seen in a catalog, and after chatting with her about what I liked, she somehow found two bracelets that were even better than what I had in mind. She totally understood my style.But what really sets Filiz apart is how dedicated she is. I needed the bracelet by a specific date for a gift, and she actually went out of her way to pick up the pieces herself to make sure everything was perfect and ready on time. That kind of care is rare—and it really meant a lot. If you're shopping for something special and want to work with someone who genuinely cares, ask for Filiz. She’s thoughtful, easy to talk to, and just makes the whole process fun and stress-free. I can’t recommend Filiz (and Rob in Watch Repairs at Carroll’s) enough!

May 27, 2025

I was assisted by Sandra who helped me find the perfect gift for my daughter who is graduating law school. Sandra was patient, suggested amazing options and worked within my budget.

May 3, 2025

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April 19, 2025

Nice quality and friendly staff

April 9, 2025

Wonderful experience. The place smells great when you first walk in. I was helped immediately in a place I assume is normally busy with cleaning and repairs. The staff is very friendly, non judgmental, and will be the reason I’d shop here again. My receipt says I was helped by a woman named Jenalyn and I hope all you readers have the pleasure of making her acquaintance and letting her help you in the fulfilling of your jewelry needs. 10/10

November 9, 2023

Brought my Diamond necklace in for repair. They fixed it in the spot. No charge. Their customer service is outstanding.

August 25, 2022

We always look forward to our visits to Carroll's Jewelers! It's not just a visit to a jewelry store, it is like a visit with extended family! When you walk through their door, you know you will receive friendly, professional, knowledgeable, and courteous service. Their patient, helpful, friendly, no-pressure atmosphere is always appreciated. One word describes Carroll's Jewelers: Excellence.

August 24, 2022

Unheard-of service. I brought in my watch (purchased elsewhere), and new wristband, and a new battery. They made the fixes in 10 minutes, and told me very pleasantly there would be no charge for the service!! They truly deserve your patronage ....

November 23, 2021

Carroll’s is synonymous with customer service. You won’t find a better jewelry buying or service experience in the tri-state area. I stopped in to have a watch strap swapped out, on watch they didn’t sell, and they wouldn’t let me pay. The service was free and done with a smile. It’s rare these days to find this kind of experience. The Carroll’s Crew is always friendly, and a pleasure to deal with, and a lick from Ollie the pup, is always a plus!

June 15, 2021

About 2 to 3 weeks ago, I brought in some very old diamond rings, that had belonged to my mother. I was going to have the diamonds removed from their setting and made into diamond earrings for my adult daughter. Jenalyn worked with me for about an hour. The rings had been in a safety deposit box for probably 30 to 40 years and Jenalyn strongly discouraged me from my idea. First she had the rings professionally cleaned and they looked fantastic. She then mounted them as if they were being professionally displayed in the jewelry store. We took pictures for my daughter, as she lives on the west coast. My daughter absolutely loves the rings. She will then have the choice of rings or earrings. Thank you Jenalyn for your support, ideas and intuition regarding these rings and my daughter.